Refunds & Returns

In the event that your products are faulty or cause an allergic reaction, you will be provided with a full refund or exchange within 14 days of the original purchase date. Exchanges must be for another product to the same value. Please note we will not accept a return after 14 days and we will not accept returns of opened products (with the exception of if an allergic reaction has occurred).

We strongly recommend that you visit one of our stockists prior to purchasing online to ensure the correct colour, shade, texture etc is purchased - as we will not provide refunds or exchanges based on change-of-mind. 

In the event of a possible product skin reaction, we urge you to make contact with us here immediately as we take this very seriously and want to be able to find an appropriate solution as soon as possible.

If you need to return an item, or something has gone wrong with your order, please fill out the returns form below. Please note that you may be required to attach photographic evidence to support your form via email after your form has been submitted.